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IT Support Specialist (Visa Sponsorship Job)- Karlshamn, Sweden - Jobs for Visa

IT Support Specialist (Visa Sponsorship Job)- Karlshamn, Sweden

Permanent @H1B1 Recruiting posted 5 years ago in IT/ QA/ Graphics
  • AAK Sweden AB, Västra kajen, Karlshamn, Sweden View on Map
  • Post Date : February 24, 2020
  • Salary: CHF35.00 - CHF55.00 / Hourly
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Job Detail

  • Job ID 4086
  • Offered Salary 25-45 Depending
  • Career Level Staff
  • Experience 4-years
  • Gender Any
  • Industry Information Technology
  • Qualifications Bachelor's Degree

Job Description

Description

IT Support Specialist

AAK develops and provides value-adding vegetable oil solutions in close collaboration with our customers, enabling them to achieve long lasting business results. We do so through our in-depth expertise in oils & fats within food applications, working with a wide range of raw materials and broad process capabilities.

Through our unique co-development approach, we bring together our customers’ skills and know-how with our capabilities and mindset. By doing so, we solve customer specific needs across many industries – Chocolate & Confectionery, Bakery, Dairy, Infant Nutrition, Food Service, Personal Care, Animal Nutrition and more.

AAK’s proven expertise is based on more than 140 years of experience within oils & fats. With our headquarters in Malmö, Sweden, 20 production facilities and customization plants, and sales offices in more than 25 countries, our more than 3,800 employees dedicated to providing innovative value-adding solutions to our customers.

So, no matter where you are in the world, we are ready to help you achieve long lasting results.

We are AAK – The Co-Development Company

About the position

Are you a problem solver with a high interest in technology? Do you enjoy providing professional frontline IT support to internal stakeholders?

We are now looking for an IT Support Specialist with the primary responsibility to serve as the first point of contact for IT-users who needs support. You will be working closely with the IT team and perform troubleshooting, solve incidents and other requests from the organization.

The position is based in Karlshamn and includes on-call duty. You will report to our Team Leader IT Support, Stefan Kjellsson.

Role and Responsibilities

  • Provide technical support and complete help desk tickets
  • Setup and onboard new employees including accounts, hardware, and software
  • Installation, configuration, maintenance, and troubleshooting of user PC’s
  • Test and install computer hardware and software applications
  • Interface with third party vendors to resolve certain hardware or software issues
  • Develop and maintain required IT support documentation
  • Support printers, audiovisual and peripherals
  • Provide emergency on-call support on a rotating schedule 24/7

Who are you?

Experience

To succeed in this role, you have experience from working as an IT Support Specialist at a 2nd line level. We also expect you to have basic knowledge of network management and good communication skills, both oral and written, in Swedish and in English.

Personal Qualities

You have an adoptive mindset combined with good ability to communicate with end users. You are characterized by being well-organized, customer oriented and proactive. You take responsibility and are enthusiastic about what you do.

You are an independent and outgoing team player with a structured way of working and with a good eye for details. You have a high willingness and ability to share knowledge and experience with the rest of the team.

At AAK, initiative, innovation, improvement and teamwork are in focus!

Contacts and application

For further information about the position and the professional challenges, please contact Team Leader IT Support Stefan Kjellsson on +46 454 823 34 or stefan.kjellsson@aak.com

For information about the application process, please contact HR Manager Malin Olsson on +46 454 823 21 or malin.olsson@aak.com

Please submit your application with relevant enclosures in English. We recommend you apply as soon as possible as we evaluate incoming applications continuously. Last day for application is 3 March. Applications via email are not accepted.

We have already chosen our sourcing channels for this recruitment and kindly ask not to be contacted by any advertisement agents, recruitment agencies or manning companies.

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